WHAT WE DO
We design engaging and effective eLearning for Restaurant and Hotel operators. We offer a library of off-the-shelf microlearning courses and videos. For client-specific training requirements, we develop custom eLearning solutions.
Onboarding Playbooks
FOR FOH AND BOH TEAMS
A consistent onboarding program brings new hires up to speed quickly and reduces employee turnover.
The modules in this program will provide your new employees with the basic knowledge they need to perform their roles confidently and competently.
The modules in this program will provide your new employees with the basic knowledge they need to perform their roles confidently and competently.
The modules in this program will provide your new employees with the basic knowledge they need to perform their roles confidently and competently.
The modules in this program will provide your new employees with the basic knowledge they need to perform their roles confidently and competently.
Hospitality Playbooks
FOR MANAGERS
The Hospitality Playbooks program provides a framework of processes, tools, training, and support to ensure restaurant teams consistently deliver memorable dining experiences that turn guests into raving fans.
FOH Sales Playbooks
FOR MANAGERS
Increasing sales and check averages is not about offering the most expensive items on the menu. It’s about understanding guest preferences and making authentic
recommendations that enhance the dining experience.
FOH Sales Playbooks
FOR TEAMS
Increasing sales and check averages is not about offering the most expensive items on the menu. It’s about understanding guest preferences and making authentic recommendations that enhance the dining experience.
Compliance Playbooks
HR COMPLIANCE
The Compliance Playbooks series enables restaurant teams to operate safely and efficiently within policies set forth by the organization to protect both the employee and the organization. The benefits include reduced risk of non-compliance, an inclusive and safe workplace, protects your bottom line, and helps build a healthy culture.
Compliance Playbooks
REASTAURANT SAFETY
The Compliance Playbooks series enables restaurant teams to operate safely and efficiently within policies set forth by the organization to protect both the employee and the organization. The benefits include reduced risk of non-compliance, an inclusive and safe workplace, protects your bottom line, and helps build a healthy culture.
For course evaluation and subscription options, please schedule a call.
CLIENTS LOVE
working with us
Kelly Saunders
The Restaurant Playbooks team is highly skilled at delivering efficient eLearning courses that are fun, easy to understand, and relatable to employees at any level. We have been working with several different Restaurant Playbook eLearning programs for over a year and have had nothing but positive end-user feedback.
Angelina Sabatini
We always talk about the guest experience and having our guests leave as raving fans. Restaurant Playbooks courses really play into those components of teaching our team members what we need them to understand. Especially after covid, where people have been kind of order takers. The courses are all about guiding the guest experience and salesmanship, which is really why I wanted to move forward with our partnership.
Tammy Pieck
I appreciate the way you did the intake and then just the thoughtful analysis around what you thought could work and be a strong solution for us. You took time to learn about our business, sometimes I don't think people do that.
Tammy Olson
One of the things that I so appreciate about working with Restaurant Playbooks is that I never feel like you're recycling or regurgitating something from another client and trying to fit it into what we want to do.
Leanne Farley
We started using Restaurant Playbooks COVID Safe Service courses in June 2020. The courses are short, engaging, and work great on mobile. We surveyed managers and team members, and the NPS score for the courses is 4.85.
Felicia White
I highly recommend working with Bob and his team on training projects. His expertise makes the process seamless and with him as a partner, I am able to focus on other tasks knowing whatever project I’ve outsourced will exceed my expectations with very little demands on my time.